After Hours Clinic

ATTENTION PATIENTS OF THE

KINGSTON FAMILY HEALTH TEAM

Effective July 2, 2022

the After-Hours Clinic will switch to pre-booked

appointments for the foreseeable future.

No walk-in appointments.

All patients are to call 613-900-0552 between:

Monday to Friday 3:30pm - 7:00pm

 

Saturday 8am - 10am and 12pm - 2pm

CLOSED ON STATUTORY HOLIDAY

Our staff will call you back at their earliest convenience 

for further assessment and will provide you with more

direction which may include an in-person appointment

if deemed appropriate.

Before you contact the clinic...

  • Are you a patient of the Kingston Family Health Team?  The after hours clinic provides care to patients of the Kingston Family Health Team only.

  • Have you spoken to your family doctor’s nurse or assistant?  There are same day appointments available for urgent medical problems during regular hours in your own doctor’s office.

  • Have you called the Telephone Health Advisory Service (THAS)?  This service puts you in touch with a Registered Nurse who can provide after-hours telephone health advice for patients who are enrolled with a Family Health Team. They can be reached by calling 1-866-553-7205.

  • Narcotic prescriptions will not be re-filled at the After Hours Clinic.

  • If you are in crisis and need immediate mental health care please go to the nearest emergency department or call the crisis line at 613-544-4229.

WHO SHOULD USE THE CLINIC?

If you have new worrisome symptoms, a child that is ill, or worsening of a chronic medical condition which you feel cannot wait until a routine appointment with your family physician, you will be assessed. However, your visit is not meant to replace the complex and continuing care that your family doctor can provide. Remember, the after hours clinic is meant to provide care to patients of the Kingston Family Health Team for urgent non life-threatening problems only.

COUGHS COLDS AND HOARSENESS

If you only have a cold or cough, and no fever or risk factors for pneumonia (age over 65, chronic bronchitis, cancer, heart disease or other chronic illness), please call your family doctor or nurse for advice.

THE CLINIC CANNOT HANDLE LIFE THREATENING EMERGENCIES

If you have chest pain, if you think you are having a stroke, heavy bleeding, fractures, severe allergic reactions and trouble breathing, call 911 immediately or go directly to the nearest emergency department.

GENERALLY YOU WILL NOT BE SEEN FOR THE FOLLOWING:

  • Routine blood pressure checks

  • Regular prescription renewals

  • Results of lab tests or procedures

  • Work notes for absences due to illness (if exception is made, the usual charges will apply)

  • Requests for referrals, procedures or for appointments with your own doctor