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Privacy Policy

We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the services we provide.

The Kingston Family Health Team's principles are:


Implied Consent

Our primary purpose in collecting, using and sharing personal health information is to provide patients with health care. We may also collect, use and share patients personal health information in order to communicate or consult with other health care providers about patient care. For example, we share aspects of patient personal health information to process payments through government programs, like the Ontario Health Insurance Plan (OHIP).

Express Consent

There are other circumstances where we are not allowed to assume we have patients consent to release information. For example, we must have permission to give personal health information to people who do not provide direct health care to our patients, like an insurance company or employer. We will also need consent to communicate with any family members or friends with whom the patient would like us to give more detailed health information about.


We understand the importance of protecting personal information. For that reason, we have taken several steps to safeguard the privacy of information. This includes staff training in the collection, use and disclosure of information only as necessary to fulfill duties.


With only a few exceptions,patients have the right to see what personal information we have on file. We can help identify what records we might have and we will also assist the patient to understand this information (e.g., short forms, technical language). The patient has the right to ask that information be corrected if they believe there are errors.

Our contact person is:

Peggy Kelly, Executive Director, Kingston Family Health Team

797 Princess St., Suite 312

Kingston ON K7L 1G1

Phone: 613-484-0438

Canadian Primary Care Sentinel Surveillance Network

Kingston Family Health Team is registered with the Eastern Ontario Network (EON), a practice-based learning and research network based at Queen's University. EON securely collects de-identified health information from electronic medical records of participating primary care physicians.


For more information, please see CPCSSN Patient Information.

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